This Cookies Policy explains how HopeTex Limited uses cookies and similar technologies when you visit our website. It sits alongside our Privacy Policy and tells you what each type of cookie does, why we use it, and how you can control them.
We keep our use of cookies to what is genuinely useful for running the site and improving it. We only set cookies that are not strictly necessary after you have given your consent through the cookie banner shown on your first visit.
The cookies we use
Strictly necessary cookies
These keep the website working. They manage your browsing session, keep you signed in to the client area, hold your order together through checkout, protect against fraud, and remember the cookie choice you made. They are always on and cannot be switched off in our systems, because without them parts of the site such as sign-in and checkout would not work. Most are session cookies that are deleted when you close your browser; the record of your cookie choice is kept for up to 12 months.
Performance and analytics cookies
We use Google Analytics to understand how visitors use the site, for example which pages are viewed most, how long people spend on a page, and the general country a visit comes from. This is only set after you accept, and it helps us decide what to improve. These cookies typically last from the length of your visit up to two years.
Functionality cookies
These remember choices you make, such as a notice you have dismissed or a preferred way of contacting us, so the site feels more consistent on your next visit. They are only set after you accept.
Marketing cookies
Where you have consented, these help us measure how well our adverts perform and show relevant HopeTex adverts to you on other websites through remarketing. If you do not accept marketing cookies, you will still see the site normally; you simply will not receive our remarketing adverts.
Your consent
Strictly necessary cookies are set as soon as you open the site because it cannot function without them. All other cookies are only set once you select Accept on the cookie banner. You can withdraw your consent at any time using the method described above. For more detail on how we handle your personal data, please read our Privacy Policy.
Changes to this policy
We may update this Cookies Policy from time to time, for example if we start using a new service or the law changes. When we do, we will revise the date shown at the top of this page. We encourage you to check back occasionally so you stay informed about how we use cookies.
Contact us
If you have any questions about how we use cookies, please contact us through our website contact form, or reach us using the details below:
Email: support@hopetex.co.uk
Registered office address:
HopeTex Limited
85 Dunstall Hill, Wolverhampton WV6 0SR, United Kingdom
Company number: 14684061