Terms & Conditions

Key terms

In these Terms:

• "Client", "you", or "your" refers to any individual or entity accessing our website or purchasing services.
• "Services" refers to business consulting, company formation assistance, compliance filing, registered office and address services, and other related services provided by HopeTex Limited.
• "Third-Party Providers" refers to government agencies, payment processors, regulators, and other external entities involved in processing filings or payments.

Acceptance of terms

By accessing or using the website or any services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.

These Terms constitute a legally binding agreement between you and HopeTex Limited.

These Terms apply to all clients, visitors, and users of the website and services.

Eligibility

You must be at least 18 years old to use the website or purchase services.

You affirm that you have the legal capacity to enter into binding contracts.

You agree not to use the services for any unlawful or prohibited purpose.

Description of services

HopeTex Limited provides administrative and filing services, including but not limited to:

• UK limited company and LLP formation
• Registered office and director service addresses
• Confirmation statements and annual accounts filing
• VAT and PAYE registration support
• Business banking and merchant account introductions
• Business consultancy and administrative assistance

Services do not include legal representation, legal advice, or any guarantee of government approval unless otherwise specified.

Customer obligations

You agree to provide accurate, complete, and current information at all times.

You acknowledge that incomplete or false information may result in delays, additional fees, or rejection of applications.

You agree to respond promptly to any request for additional information or documentation.

Fees and payment terms

All service fees listed on the website are exclusive of government filing fees and third-party charges.

Services must be paid in full before processing begins.

Government and third-party fees are separate and must be paid either directly by you or as part of the service order, as indicated.

By submitting payment information, you authorise HopeTex Limited to charge your selected payment method for the total amount of fees.

Refunds and cancellations

Refunds and cancellations are governed by our separate Refund Policy, which is incorporated by reference into these Terms.

Government fees and third-party charges are non-refundable once submitted.

Processing times and no guarantee of approval

All processing times provided on the website are estimates and are not guaranteed.

Government agencies, regulators, and third-party service providers operate independently, and HopeTex Limited has no control over their processing timelines.

HopeTex Limited makes no representation or warranty that any filing or application will be approved by any governmental authority.

Intellectual property

All content on the website, including text, images, logos, and designs, is owned by HopeTex Limited or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without explicit written permission.

Confidentiality and data protection

We may collect personal data from you as described in our Privacy Policy.

We will treat your data with confidentiality and in accordance with applicable data protection laws, including GDPR where relevant.

Limitation of liability

To the fullest extent permitted by applicable law, HopeTex Limited, its affiliates, officers, directors, employees, agents, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of data, business interruption, or any other loss arising out of or in connection with the services, website access, content, or use of products, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if advised of the possibility of such damages.

In no event shall the total liability of HopeTex Limited exceed the amount you have paid us for the specific service giving rise to the claim.

This limitation applies regardless of the form of action or legal theory.

Indemnification

You agree to indemnify, defend, and hold harmless HopeTex Limited and its representatives from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of:

• Your use of the services
• Your violation of these Terms
• Any inaccurate or incomplete information you provide

Third-party links and integrations

The website may contain links to third-party websites or resources that are not owned or controlled by HopeTex Limited.

We assume no responsibility for the content, privacy practices, or policies of third-party websites.

Termination

HopeTex Limited reserves the right to suspend or terminate access to the website or services for any reason, including suspected fraud, non-payment, or breach of these Terms.

Upon termination, all rights granted to you will cease immediately.

Governing law and dispute resolution

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to terms

We reserve the right to modify these Terms at any time. Updated versions will be published on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated Terms.

Contact us

If you have any questions or concerns about these Terms, you may contact us through our website contact form. Alternatively, you may reach us at:

Email: support@hopetex.co.uk
Registered office address:
HopeTex Limited
85 Dunstall Hill, Wolverhampton WV6 0SR, United Kingdom
Company number: 14684061